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Professional nanny Jo Frost devotes each episode to helping a family where the parents are struggling with their child rearing. Through instruction and observation, she shows the parents alternative ways to discipline their children and regain order in their households. Frost is a proponent of the "naughty chair" theory of discipline, and is strictly opposed to spanking.
- Bratty Teenage Daughter: Most of the time.
- Hands-Off Parenting: Sometimes.
- Missing Mom / Disappeared Dad: Often because of death.
- New Media Are Evil: In a recent interview to promote the show, Jo blamed violent video games for the riots in London in August 2011. In one episode, she blamed video games for a child's behavior even though he didn't own a console and had no friends where he could've played video games.