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Todd Hamilton is a call center manager for a large American novelty company. He's good at his job and feeling optimistic about his prospects, but his life is thrown into chaos when his bosses find out how much they can save by outsourcing the entire center to a small town in India. His job in Seattle no longer exists, so Todd is given a simple ultimatum: he can move to India, or be fired.
Todd arrives in his new office to find that managing an Indian call center is about more than people skills; the operators know next to nothing about American culture, and the products they're trying to sell - to Americans - are largely alien to them. Hilarity Ensues.
Along the way, "Mister Toad" (the accent is a problem) meets a beautiful woman named Asha, and begins slowly falling in love with the culture of his new home. D'awww.
Basis for the NBC sitcom of the same name, but the two are noticeably different. More on that on its own page.
- Arranged Marriage: Asha
- Bittersweet Ending: At least for Todd and Asha.
- Brick Joke: Todd's phone getting stolen.
- Brief Accent Imitation: Todd and Asha imitate each other's accents on the ferry and it is just awful.
- Culture Clash
- Fish Out of Water
- Gilligan Cut: "Dave, I'm not going to India."
- My Name Is Not Durwood: There is a Running Gag about the Indian characters mispronouncing Todd's name as "Toad." This was a one-off gag in the TV series but seems to have been dropped.
- Number Two: Puro to Todd. In the TV series, he's given a different name (Rajiv) and a different personality.
- Operator From India
- There Is Only One Bed
- Separated by a Common Language: The Indian characters speak English, but without American terminology, resulting in such things as an operator trying to sell an eraser while calling it a "rubber," which means "condom" in America.
- Unusual Euphemism: In-universe example of holiday in Goa.