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 What Is A Not Always Right Customer?

A Not Always Right customer is one that is 1. Trying to get something for nothing; 2. Abusing the employee for one reason or another (trying to get their own way, or for the fun of it); 3. Doesn’t realize they’re wrong.

(The Customer is) Not Always Right is a Web site dedicated to stories of the stupid, ignorant, egotistical, funny and just plain mad customers whom retail staff across the world (well, mostly in the Anglo-sphere -- since it's an English-only site) encounter. It can be a good example of Tropes that appear in Real Life. That being said, it is best to take most of it with a grain of salt.

In 2011, the webmasters also launched two sister sites: Not Always Romantic and Not Always Related. In 2012, they added Not Always Working to the collective.

This website contains examples of:

 And could you box up an order of mac’n’cheese please? Oh, and some really good smelling stuff? I figure they’ll have the munchies and I want to torture them.

  "Karma’s a b**ch, ain’t it?"

Not Always Romantic contains examples of:

Not Always Related contains examples of:


  1. Though this one may just have meant she was not trying either way. And take "still having her period" as evidence she wasn't pregnant at the time
  2. While some US states do allow alcohol purchases at age 18, and others have in the past, Nevada--where this incident takes place--is not and has never been one of them.
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